Work
Enhancing Guest Experiences: An Innovative Approach to Personalized Digital Interaction
Summary
Technology
Teams
Services
Project goals
5x conversion rates - 6.4% vs 1%
+2% weekly revenue
The new digital preference center, designed to tailor every aspect of a guest’s stay, from meals to entertainment and more.
Deliverables
Stakeholder interviews
Wireframes and mocks
Interactive prototypes