Challenge
Solution
Project goals
Enable scale
5% Growth in online services
Enhance brand perception
A unified and modern experience
Our payment portal saw an 11% increase in payments completed online within the first months of release.
A clear and comprehensive policy UI for insuring classic cars.
Deliverables
New self-service experience
Outcomes
21%
Increase in web and mobile traffic
27%
Increase in online document access
11%
Increase in online payments