Hagerty self-service payments desktop
Work

Getting Hagerty Self-Service Back on the Road


Challenge

Solution

Project goals

Enable scale
5% Growth in online services
Enhance brand perception
A unified and modern experience

Our payment portal saw an 11% increase in payments completed online within the first months of release.

A clear and comprehensive policy UI for insuring classic cars.

Deliverables

  • New self-service experience

Outcomes

21%

Increase in web and mobile traffic

27%

Increase in online document access

11%

Increase in online payments